[READ ME] How to ask for support?

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Joined: Sat Oct 30, 2010 12:23 am

[READ ME] How to ask for support?

Post by wiz »

To get the best and fastest support possible, answer the following 6 questions when asking for support.

1. What version of WonderCMS are you using?

2. What type of server do you have? (Apache, NGINX, IIS)

3. What version of PHP do you have?

4. Does your hosting provider/server meet the minimum WonderCMS requirements? (https://wondercms.com/requirements - send your hosting provider this link and ask them if they meet the minimum requirements)

5. Are you using a custom theme or any plugins, which ones?

6. Describe the issue problem as shortly and as clearly possible.