Statistics module showing 0 visits

[notre]

Hello community,

i know it is a repost, but I stll have the problem and am wondering, if anyone could help:

I like WonderCMS very much! And I wanted to try out the statistics plugin to see my visits.

BUT: It always reports zero (0) visits, even though many people visited my site.


Host: Apache
PHP-Version is 8.1
WCMS is 3.4.3
Statistics is 3.2.0

In the data-folder there is:
cache.json
database.js

simplestatistics.json
with content:
{
"pageviews": {}
}

What can I do to get it running?

best regards,
notre

[wiz]

Hello notre.

1. Did you try re-installing the plugin?
2. If the plugin is not working as expected, you should see an error_log (if they are enabled).
3. PHP has to have the DON extension enabled.

Do you host the website yourself or do you have a provider for it? Please check with your host if they can enable this for you.

Hope this helps, we can debug the issue further with more info

[notre]

Hello,

thanks for the reply.

Yes, I tried to reinstall - no change.
I cannot find and error log - what folder should it be in?
How can I check about the DON extension?

The site is hosted with netbeat.de

Thanks for the help!!

notre

[kld997]

hey wiz,

I am getting this problem too with version 3.2.0

Im on php8.2 and there is no DON extension, but there is DOM extension

It is enabled, it was needed to get simple-seo working properly for the xml.so, any ideas/input if this is the correct extension?

I haven't seen anyone mention them using it with success on 3.4.2, would love to hear your input!

Could it be something upstream from CrawlerDetect?