[PARTIALLY SOLVED] Session hangs after upgrade to 3.10

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mikron
Posts: 2
Joined: Tue May 19, 2020 6:03 am

[PARTIALLY SOLVED] Session hangs after upgrade to 3.10

Post by mikron »

Hi,
after recently update to the newest version 3.10 I struggle with few problems.
Early version was a 3.7 and this was the first installation, so I don't think there is some rests. wondersCMS ran on server hosted by provider, php 7.3 and subdomain redirection caused no problem with early version. AFTER upgrade I'v noticed first no themes and plugins are shown in admin dashboard. manual refresh takes some second but nothing happens. data/cache.json is empty / 0 bytes length
So my first guess was, I have a issue with aborted long running sessions by provider.

Next step: virtual host / debian / apache / php 7.3 / clean installation of 3.10 after login in admin dashboard session hangs forever. I'v take a look at cache.json and it seems to be populated.

I hope someone will get an idea, what I have to check or how to fix this.
mikron
Posts: 2
Joined: Tue May 19, 2020 6:03 am

Re: session hangs after upgrade to 3.10

Post by mikron »

Well it seems to be definitely a timeout issue.

Code: Select all

19.05.2020 08:12:51 cms.zzzz.com [client 95.208.61.0] AH01220: Timeout waiting for output from CGI script /home/strato/http/premium/rid/52/39/51245239/htdocs/wondercms/index.php
19.05.2020 08:12:51 cms.zzzz.com [client 95.208.61.0] AH00574: ap_content_length_filter: apr_bucket_read() failed
19.05.2020 11:12:24 cms.zzzz.com [client 95.208.61.0] AH01220: Timeout waiting for output from CGI script /home/strato/http/premium/rid/52/39/51245239/htdocs/wondercms/index.php
19.05.2020 11:12:24 cms.zzzz.com [client 95.208.61.0] AH00574: ap_content_length_filter: apr_bucket_read() failed
I'm familiar with PHP and have no idea how to trace down this. Any idea?
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wiz
Admin
Posts: 569
Joined: Sat Oct 30, 2010 12:23 am

Re: session hangs after upgrade to 3.10

Post by wiz »

Hi mikron, welcome to the community.

1. Do you have any backups?
2. If you try installing 3.0.7 in a subfolder, does it work (no hanging)?

Can you try both 3.1.0 and 3.0.7 with fresh installs and report back what happens?
Changes in 3.1.0 weren't as drastic to cause such issues, but some investigation is necessary. As far as I'm researching, this is connected to CRON jobs, but WonderCMS doesn't use them.

Do you have WordPress installed on the same server?
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StephanStanisic
Developer
Posts: 37
Joined: Fri Jul 05, 2019 8:51 pm

Re: session hangs after upgrade to 3.10

Post by StephanStanisic »

Hi,

I can see after a quick google search that it is probably a issue of the apache version, since your provider strato is using php-fpm with apache.
There is a hard-coded 30-second time limit that has been fixed in this bug report: https://lists.gt.net/apache/bugs/429331
(normally apache doesn't use php-fpm)

You maybe want to contact strato for support, since you can't really do anything.

Trouwens, Nederlands? Oder bist du deutsch?

Stephan
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